Every business owner knows the importance of a clean office. But what if the very service you trust to keep your workspace pristine is cutting corners? Here are the ten most alarming concerns business owners have told us they often face with their cleaning service providers and how we at The Gold Standard Co. address these 10 Dirty Secrets:
1. Inconsistent Cleaning Results:
One day the office is spotless, the next, it's barely touched.
Gold Standard Solution: We prioritize consistency. Our rigorous training and job feedback procedures ensure that every clean meets our high standards and your satisfaction every single time.
2. Unreliable Attendance:
Cleaners not showing up on scheduled days or at the agreed-upon times.
Gold Standard Solution: Our team is committed to punctuality and reliability. We understand the importance of a clean office and its running hours and ensure a member of our team is rostered on when you expect them.
3. Communication Breakdowns:
Difficulty in conveying feedback or specific cleaning needs.
Gold Standard Solution: Open channels of communication utilizing the latest technology are maintained with our clients to ensure correct priority in designated cleaning tasks. Regular feedback sessions are also conducted to double check client satisfaction.
4. Toxic Cleaning Agents:
Concerns about the health implications of the chemicals used.
Gold Standard Solution: We use eco-friendly, Australian-made cleaning products that are effective and safe for both the environment and the people in it. (Not poor and- often dangerous, sub-par supermarket substitutions.) Our products are thoroughly safety tested and used consistently through correct training and Material Safety Data Sheets.
5. Ever-Changing Cleaning Crews:
Constantly seeing new faces can be unsettling.
Gold Standard Solution: We pride ourselves on our low staff turnover, and our supervisor “buddy” system, ensuring familiarity and trust between our family of cleaners and your business.
6. One-Size-Fits-All Approach:
Every office has unique cleaning needs, which are often overlooked.
Gold Standard Solution: We offer customized cleaning solutions tailored to the specific needs of each client.
7. Unexpected Billing Surprises:
Unexpected charges that were not part of the initial agreement.
Gold Standard Solution: Transparency is key. We provide clear and upfront pricing with no hidden costs.
8. Outdated Cleaning Tools:
Outdated or ineffective cleaning tools leading to subpar results.
Gold Standard Solution: We invest in state-of-the-art equipment to ensure a thorough and efficient clean. We can also advise you on the right office consumables for you, and equipment recommendations for an easier office clean when we’re not there.
9. Unprofessional Conduct:
Dealing with unprofessional behaviour or appearance from cleaning staff.
Gold Standard Solution: Our team is not only procedurally trained in cleaning but also in always maintaining a professional demeanour and appearance.
10. Breach of Trust:
Trusting new individuals in a space with confidential information.
Gold Standard Solution: All our staff undergo thorough background checks. We understand the importance of trust and ensure that your office's security is never compromised.
Let’s sum it up….
Choosing the right commercial service can alleviate many of the common cleaning concerns businesses face. With The Gold Standard Co., you can be assured of a service that understands these concerns and offers solutions that prioritize your needs.
Don't let hidden cleaning issues run your business down. Experience a hassle-free, world-class cleaning service covering the Gold Coast to Lismore with The Gold Standard Co. Reach out to us today and let us address any cleaning concerns you may have!
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